Services

Everything from a laptop that won’t print to the servers a business runs on. Below is what that covers in practice. If your problem isn’t listed, ask anyway.

IT support

For businesses and home users across Dundee, Tayside, Fife and Angus. On site when it needs hands, remotely when it doesn’t.

• PC and Mac repair, upgrades and clean-ups
• New computers set up, with your programs, files and Outlook moved across from the old one
• Virus and malware removal
• Printers, scanners, Wi-Fi and home networks
• Broadband and router setup
• Hardware and software supplied
• Training, at your pace, for staff or for you

Business IT and servers

Ongoing care for the systems a business depends on, so problems are caught before they stop work.

• Server setup, maintenance and patching, Windows and Linux
• Backups, including database backups, with regular checks that they can actually be restored
• Business email and domain names, moved and managed
• Networks, including linking offices on different sites
• Structured cabling for offices
• Business phone systems
• Line-of-business databases and applications, supplied and supported
• Complete IT management if you’d rather not think about it at all

PAT testing

Portable appliance testing for offices, shops, clubs, community groups and landlords. Every item inspected, tested, labelled and logged, with a full record for your files.

Websites and software

Websites for small organisations, and bespoke web applications for jobs that spreadsheets and off-the-shelf software don’t handle well.

• WordPress websites, built, hosted and kept up to date
• Changes and fixes to an existing site, including ones someone else built
• Bespoke web applications in Laravel, for example tracking fuel and grain for the agricultural sector
• Database design and development
• Interactive prototypes before any code is written, so you can see how it will work and change your mind cheaply
• Design with accessibility in mind, led by Jane, our user experience engineer

AI in your business

AI tools can take real work off a small team, but it’s hard to tell the useful from the hype, and easy to put customer data somewhere it shouldn’t go. I help you work out where AI genuinely saves time, set it up safely, and show your staff how to use it well.

• A practical review of where AI could help in your day-to-day work, and where it won’t
• Setting up business AI assistants such as Microsoft 365 Copilot, ChatGPT or Claude, with the right accounts and settings
• Keeping your data protected: what can safely go into an AI tool, and a simple usage policy for staff
• Training sessions for staff, built around your own tasks rather than generic demos
• Automating repetitive jobs like drafting replies, summarising documents or sorting enquiries
• Adding AI features to bespoke web applications

Security and consultancy

Backed by an MSc in Ethical Hacking and Computer Security from Abertay University.

• Security reviews of your systems, with a prioritised, plain-English list of fixes
• Penetration testing and application security testing
• IT project management
• Independent advice on buying hardware, software and network equipment